Support

How can we help?

Find answers below or reach out directly. We typically respond within 24 hours.

Email support

Send us a message at support@lectify.ai for any issue not covered below.

Questions about plan limits, upgrades, cancellations, or payment issues. Include the email address on your account when you reach out.

Issues with the in-app recorder, audio file uploads, or supported file formats. Let us know the file type and size if you hit an error.

Problems with note quality, missing content, slide attachment issues, or generation errors. Include your class name if possible.

Trouble signing in, account recovery, or email verification problems. We'll help you get back in.

Ideas for new features, UX improvements, or general feedback about how Lectify works for your classes.